We’re sorry! Please believe we will be happy to clarify what went wrong.

Please write us an email to theresinengine@gmail.com

Please make sure to include

  • Your Full Name
  • Your Shipping Adress
  • Your Ordered Items
  • A Description of what’s wrong with your order

Of course you can attach additional pictures etc. to help explain your case to us.

We will get in touch with you asap and see what we can do to fix things to your complete satisfaction.